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Admin Tools - Bounced Emails log breaks when in some languages

Admin Tools - Bounced Emails log breaks when in some languages

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This behavior is corrected in the 2021-09-01 deploy.

Known issues indicate notable behaviors that has been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.

The Bounced Email log in the admin tools breaks when searching in some languages when at least one of the entries has a “Date of most recent bounce”. This currently affects Eng (Aust), Kreyol Ayisen, Magyar, Norks (Bokmal) GS/VGS, and Slovenscina.

Expected Behavior

Render the search results.



The customer can temporarily change the language (in beta) and run the search.

Steps to Reproduce


  • Pre-requisite: Have at least one bounced email address for a user on the account.

  1. Select one of the following languages at account level: Eng (Aust), Kreyol Ayisen, Magyar, Norks (Bokmal) GS/VGS, Slovenscina

  2. Search for the domain of the bounced email address such as *

  3. See part of the UI disappear


Additional Info


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