This behavior has been resolved and deployed to the production environment as of 3/9/22.
When a user is enrolled in multiple courses in different accounts, if account 1 has "Canvas for Elementary" and account 2 has "Canvas for Elementary" disabled, students will see Canvas for Elementary theme applied in the course that should not have the theme applied.
A side effect to this is that if you select modules, it will show you the course's homepage.
Expected Behavior |
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This should not happen as it does not happen in the UI and causes the app to not show everything that is needed for courses that were not designed around the K12 them.
Workaround |
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No workaround exists at this time.
Steps to Reproduce |
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Use web version of Canvas
Additional Info |
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MBL-15936
Known issues indicate notable behaviors that has been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.