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Concluded teacher enrollment unable to download course folders contents

Concluded teacher enrollment unable to download course folders contents

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This behavior is corrected in the 2021-08-18 deploy.

Known issues indicate notable behaviors that has been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.

Concluded teachers downloading entire folders don’t receive unpublished files in the zip.

Expected Behavior

Include all the files in the folder.


Un-conclude the teacher enrollment

Steps to Reproduce


  1. Create a course with a teacher enrolled and set the enrollment to completed

  2. Add 3 folders to the course one unpublished, one set to only students with link can view, one set for a date in the past for availability of release

  3. Upload a file into each folder as well with one of those states on the file

  4. Attempt masquerade as the teacher and download those folders from the course you will see the files not included in the folder


Additional Info


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