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Course user page and enrollment listing on user detail page show role type rather than custom role name

Course user page and enrollment listing on user detail page show role type rather than custom role name

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Known issues indicate notable behaviors that has been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.
Description

 

The course user page and enrollment listing on the user detail page show role type rather than the custom role name. This may be confusing for users because the custom role name displays for users on the people tab.

Example: Custom teacher role named Super teacher is listed as Teacher in these areas

Expected Behavior


Instead, the custom role name should display on the course user page and user detail page.

Workaround


No workaround exists at this time.

Steps to Reproduce

 

  1. Create a custom course role

  2. Enroll the user in a course with the custom role

  3. From the people tab, click on the user name of the user you just enrolled

  4. Notice that the role is labeled as the type you based the custom role on

  5. Click the User Account Details button

  6. Note that on this page you see the base role name

 

Additional Info


FOO-563

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