This behavior has been completed but has not yet been deployed to the production environment. The date of the deploy will be added here when available.
When files with accented characters in their names are in a course or user files, they do not appear in search results.
This happens when the accented character is used and in some situations when the non-accented character is used
This prevents files in non-English languages that use those characters (ex:Swedish) from being searched
Characters such as "ß" do not appear to be affected
The files should appear in search results.
No workaround exists at this time.
Steps to Reproduce
Have a file with accented characters in the name (ex:Öut.png)
Upload file into a course
In the search bar for the course files, enter the name of the file with or without accented characters
Search for the file
Known issues indicate notable behaviors that has been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.