[OPEN] Attempting to manually remove dates on items fails except when using the clear buttons

Canvas

Engineers are currently investigating the issue.

Description

When you manually remove the date/time from the Assign To field for Due date, Available from or Until date and then save, the manually removed date is not removed. You have to use the ‘clear’ option. This happens with Assignments (and NQ), classic quizzes, Discussions, and pages.

Expected Behavior

Users should be able to manually clear these dates.

Workaround

You have to select the ‘clear’ button under the respective date you are changing.

Steps to Reproduce

  1. Have a course with a page, discussion, assignment, NQ or announcement

  2. Use the Assign To tool to assign a date to all those items. Save.

  3. Edit all those items and manually remove the date and save. Notice that the date was not actually removed as expected.

Additional Info

LX-2069


Known issues indicate notable behaviors that have been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.

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