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[OPEN] Docviewer cuts-off merged excel cells

[OPEN] Docviewer cuts-off merged excel cells

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Known issues indicate notable behaviors that has been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution.This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.
Description


If you have merged cells with more then one line of text in an XLSX file Docviewer will only render the first line of the merged cells.

Expected Behavior

 

Docviewer should show all those beautiful rows of text in the merged cells.

Workaround


Depending on the use case and the file it can be be converted to a PDF which will render all the text.

Steps to Reproduce

 

  1. Create a Spreadsheet in Excel

  2. Merge several rows of cells together

  3. Enter in more then one row of text.

  4. upload it to Canvas as a file so that it can be previewed

  5. Notice the preview is cutoff and only has the first line of text.

 

Additional Info


CAS-200

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