[OPEN] Embedded Youtube Studio videos play unskippable ads

Canvas

Engineers are currently investigating the issue.

Description

Clicking the Youtube play button on an embedded Studio video without displaying media tabs will play unskippable Youtube ads.

Expected Behavior

Studio Youtube videos should not have ads.

Workaround

Use the Studio play button.

Steps to Reproduce

Prerequisite: A course and Studio.

  1. In Studio, add a Youtube embedded video that would normally play ads.

  2. In a course page, select the Studio video and chose to not display media tabs.

  3. After saving the page, click the Youtube play button.

  4. Notice that it plays an ad that is unskippable due to the Studio overlay.

Additional Info

CNVS-62991


Known issues indicate notable behaviors that have been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.

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