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Issue Documented: 2025-06-04
Engineers are currently investigating the issue.
Description
If an instance has graded checkpoints disabled at the root account, but enabled on a nested sub-account (must be two accounts deep,) any graded discussion checkpoint that is made within the nested sub-account will fail to appear on the students Calendars.
Expected Behavior
All graded discussions with checkpoints should appear on a users calendar regardless of where it was made.
Workaround
No workaround exists at this time.
Steps to Reproduce
Prerequisites: A Canvas instance that has a sub-account created, and a second nested sub-account under that account as well. It’s required that the Discussion Checkpoint feature option is disabled at the root, but enabled in the sub-account where the discussions are being made. A course in the nested sub-account with a student enrolled.
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In the nested sub-account, create a graded discussion that includes checkpoints with due dates. Publish and save.
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Act as a student from the course and navigate to your calendar, notice the discussion does not appear as expected.
Additional Info
EGG-1214
Known issues indicate notable behaviors that have been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.
