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[OPEN] Media brought in by a Course Copy is no selectable when filtering by course media in the RCE

[OPEN] Media brought in by a Course Copy is no selectable when filtering by course media in the RCE

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Description


When embedding a media file that was imported from another course via a course copy, it does not show up when filtering by course media in the Rich Content Editor.

Expected Behavior

 

All course media files should show up regardless of its origin.

Workaround

 

Select the file from all course files without the filter.

Steps to Reproduce

 

Prerequisite: Two courses

  1. In the parent course, upload a media file.

  2. Import the content from the parent course to the child course.

  3. In the child course, navigate to an RCE window and select to embed Course Media and notice that it doesn't show the media just imported.

 

Additional Info


MAT-608


Known issues indicate notable behaviors that has been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.