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[OPEN] Pages that contain certain characters in the title do not show up in New Analytics

[OPEN] Pages that contain certain characters in the title do not show up in New Analytics

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Known issues indicate notable behaviors that has been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution.This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.
Description


In New Analytics, pages with titles that contain certain characters (>, =, +, `, }, { and |) do not show up as being viewed in the resources list under Weekly Online Activity.

Expected Behavior


All pages that have been viewed by students should show up under the Weekly Online Activity.

Workaround


No workaround exists at this time.

Steps to Reproduce

 

  1. Create a course with the New Course and User Analytics feature flag enabled.

  2. Add a student to the course.

  3. Create different pages that contain the following characters in the title:

    1>, =, +, `, {, }, |
  4. As a student, view each of the pages.

  5. Wait 24+ hours for New Analytics to update.

  6. Access the Weekly Online Activity in New Analytics. Notice that none of the pages the student viewed appear under resources.

 

Additional Info


OREO-221

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