[OPEN] Quantitative data setting locked in sub-accounts makes new created courses not appear in sub-account

Canvas

Engineers are currently investigating the issue.

Description

When the "Restrict view of quantitative data" and "Lock this setting for sub-accounts and courses" settings are applied for a sub-account, newly created courses in the sub-account, or any account under that sub-account, do not appear in that sub-account Courses courses page and are not searchable there.

Expected Behavior

Newly created courses should appear in the Sub-account Courses page.

Workaround

No workaround exists at this time.

Steps to Reproduce

  1. Create a sub-account. Enable "Restrict view of quantitative data" and "Lock this setting for sub-accounts and courses"

  2. In that sub-account or a lower one, create a course.

  3. Check the courses page in the sub-account for the course you created.

Additional Info

FOO-4497


Known issues indicate notable behaviors that have been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.

Labels (1)
Tags (1)