[OPEN] Setting both discussion checkpoints to Complete in Speedgrader shows current grade as Incomplete

Issue Documented: 2025-06-04
Canvas

Engineers are currently investigating the issue.

Description

When a teacher is grading a Discussion that is using Graded Checkpoints and has Display As Grade set to Complete/Incomplete, in Speedgrader selecting "Completed" from the checkpoint dropdown menu for both Reply to Topic and Required Replies correctly awards the points for that checkpoint but the current total dropdown is greyed out and the system marks the submission as incomplete.

Expected Behavior

The submission should correctly update to reflect the checkpoint as Completed.

Workaround

No workaround exists at this time.

Steps to Reproduce

Prerequisites: Have Discussion Checkpoints FF enabled for the account, and a course with students enrolled.

  1. Create a discussion and enable checkpoints, set the Display Grade As to Complete/Incomplete.

  2. Have a student post a response to the discussion.

  3. Open the SpeedGrader.

  4. Select the student and set their grade to Completed from the dropdown for both the reply to and Required reply.

  5. Observe that:

    • The current totals is correct but the status is greyed out and the dropdown becomes non-interactive.

Additional Info

EGG-1196


Known issues indicate notable behaviors that have been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.

Labels (1)
Tags (1)