[OPEN] There is no Insights tab when using Canvas Studio videos in Discussion Groups

Canvas

Engineers are currently investigating the issue.

Description

When students insert a video in Discussion Groups, the Insights tab doesn't show up.

Expected Behavior

The Insights tab shows up and work in Discussion Groups like it does in other Canvas Features.

Workaround

No workaround exists at this time.

Steps to Reproduce

  1. Log in as a student and open a Group Discussion

  2. Respond to a Discussion and embed a Studio media

  3. Log in as a teacher and open the same Group Discussion

  4. Find the student’s comment with the embedded Studio content

  5. There will be no Insights tab

Additional Info

ARC-9301


Known issues indicate notable behaviors that has been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.

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