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[OPEN] Users cannot be searched across consortium

[OPEN] Users cannot be searched across consortium

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Known issues indicate notable behaviors that has been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution.This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.

Admins reported the inability to search for specific users via username or email at the account level, but can still find them by searching by their name.

Expected Behavior

Everything on the user object should be search-able between consortiums.


Search by name.

Additional Info


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