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[OPEN] iOS - Student/Teacher | Can’t view documents embedded by students in a discussion

[OPEN] iOS - Student/Teacher | Can’t view documents embedded by students in a discussion

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Engineers are currently investigating the issue.

Description


When attempting to preview a file linked by another student in a discussion, the app returns the error “user not authorized to perform that action”

Expected Behavior


Instead the file should preview successfully

Workaround


No workaround exists at this time.

Steps to Reproduce

 

Prerequisites: Two students and a teacher enrolled in a published course

  1. Create and publish a discussion

  2. As a student, upload a file through the RCE and post reply

  3. As the other student or the teacher, attempt to access the file and see error returned

 

Additional Info


MBL-16152


Known issues indicate notable behaviors that has been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.

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