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Past unfavorited courses showing in inbox favorites list

Past unfavorited courses showing in inbox favorites list

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This behavior has been resolved and deployed to the production environment as of 7/11/22.


If a course is favorited and then closed by term dates, the course is moved to past courses, shows as not favorited, but then still shows as a favorite when creating a message in the Inbox.

Expected Behavior


Past unfavorited courses should not show in the inbox favorites list.


No workaround exists at this time.

Steps to Reproduce


Create course, add user.

As user, favorite the course.

Set course to a term with past dates.

Go to courses > all courses. Notice course now in past and un-starred.

Go to Inbox > Compose Message > Select course > Favorites, notice the course still shows in favorites list.

Additional Info


Known issues indicate notable behaviors that has been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.

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