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RCE toolbar for global announcements does not display in Firefox

RCE toolbar for global announcements does not display in Firefox

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This case was unable to be reproduced. If behavior persists, please submit a new support case.

Known issues indicate notable behaviors that has been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.
Description


After a certain number of global announcements have been created, creating new announcements from that point does not display the RCE toolbar unless the browser width is adjusted in Firefox 92/93.

Expected Behavior

 

Instead the RCE toolbar should always display when the RCE is open.

Workaround

 

Use a different browser

Change the width of the Firefox window slightly

 

Steps to Reproduce

 

  1. Using Firefox 92/93, create a handful of global announcements (about 5)

  2. Continue creating new announcements until you see the RCE load without the toolbar



Additional Info


MAT-477