Showing results for 
Search instead for 
Did you mean: 

User dim does not display all users

User dim does not display all users

Canvas white logo

This behavior has been completed but has not yet been deployed to the production environment. The date of the deploy will be added here when available.

Known issues indicate notable behaviors that has been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.

Not all users are showing in the user_dim for instances.

Expected Behavior

All users should be showing.


No workaround exists at this time.

Additional Info


Labels (2)