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[iOS] Student | App is creating page views without IP address

[iOS] Student | App is creating page views without IP address

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This case has been declined as a feature request by the product team.

Known issues indicate notable behaviors that has been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution.

This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.
Description

 

When using the app it can generate page views without an associated IP address.

Expected Behavior

 

All requests should have an IP address associated

Workaround


No workaround exists at this time.

Steps to Reproduce

 

I'm not sure what requests will trigger the null IP address below is what I did

  1. Create a course

  2. As the user login to the app and navigate to the course

  3. Check the users page views via api or download csv

  4. Notice that some requests won't have IP addresses associated

 

Additional Info


MBL-15363

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