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[iOS] Student | Files do not load for cross-shard users

[iOS] Student | Files do not load for cross-shard users

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Known issues indicate notable behaviors that has been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.
Description


When trying to access a course in a cross-shard instance in the Canvas student app, Classic quizzes, Discussions and Files will not load when accessed through modules and will disappear when accessed through the discussions or quizzes tab.

Expected Behavior

 

Classic quizzes, Discussions and Files should load like it does in the Android student app and UI.

Workaround


No workaround exists at this time.

Steps to Reproduce

 

Path:

  1. Open the student app and go to aiona.instructure.com

  2. Login as the user above.

  3. Access the only course, which is cross-shard.

  4. Try and access the classic quiz, discussion or file, from the modules. Notice that it doesn't load.

  5. Try to load the classic quiz, discussion or file from the quiz, discussion or file tab. Notice that they disappear.

  6. Notice that the requests body for each of these contains the full ID of the cross shard content.

 

Additional Info


MBL-15530

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