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iOS Teacher | Hebrew character will prevent updating pages

iOS Teacher | Hebrew character will prevent updating pages

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This behavior has been completed but has not yet been deployed to the production environment. The date of the deploy will be added here when available.

Known issues indicate notable behaviors that has been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.
Description


If a user is using Hebrew character ע when updating a page in the iOS teacher app, they will see an error message.

Expected Behavior

 

This should not happen as all other Hebrew characters are not affected.

 

Workaround


No workaround exists at this time.

Steps to Reproduce

 

Prerequisites: A published course with a teacher enrolled.

  • Add Hebrew character ע in the title of the page using the web browser or when logged in the mobile app as a teacher.

  • Edit the page if you made it in the browser or try to save the page you created with that character.

  • Notice the error and that the page won’t save.

 

Additional Info


MBL-15710