Engineers are currently investigating the issue. Description User groups available within sub-account profiles may not reflect the same as what is shown in Canvas. Expected Behavior Sub-accounts ...

Engineers are currently investigating the issue. Description When too many messages are connected to the same Context and those messages have many User Groups assigned, new messages relying on that ...

Engineers are currently investigating the issue. Description For users who have consortia and/or trusts set up in Canvas, terms and courses from other related instances may show in Target User Group...

Engineers are currently investigating the issue. Description No content is displayed when using the Embed HTML option as part of Chat routing for the Support Center. Expected Behavior Content shou...

A solution is being tested in a beta environment. Description Bullet points inside messages and walkthrough steps assigned to any context inside Mastery Connect do not show up (on premaster nor Prod...

A solution is being tested in a beta environment. Description When logging in, LTI Usage is not immediately available under Insights dropdown menu as expected. Currently, the user has to reload the ...

A solution is being tested in a beta environment. Description Tier 1 Email Support Routing from the Impact Support Center is not currently working. Expected Behavior Routing to the Tier 1 email ad...

A solution is being tested in a beta environment. Description Embedded articles into messages and walkthrough steps connected to in-app, Credentials contexts are not launching when clicked. Expec...

A solution is being tested in a beta environment. Description A Google Monitor Category is showing for users who do not have the Google LTI Tool Category visible. Expected Behavior Users who have ...

A solution is being tested in a beta environment. Description Currently, you can create/add events to a campaign, but when you hover or click on it, the event (usually a vertical line overlaid on th...

Engineers are currently investigating the issue. Description If you setup a New Quiz that has a time limit and a student takes their attempt and submits before the time limit is up and the teacher...

Engineers are currently investigating the issue. Description When assignments are imported into a course with the missing policy enabled, not all assignments have the missing policy score applied ...

Engineers are currently investigating the issue. Description When embedding an image in a stimulus created in an item bank, the images show as broken for students while taking the quiz. Images in...

Engineers are currently investigating the issue. Description When a New Quiz has a question created that contains an audio or video clip via (upload/record media), if the Quiz is directly shared w...

Engineers are currently investigating the issue. Description When a course contains a page with between 400 and 10,000 nested html tags, the course can be exported successfully, but attempting to ...

Engineers are currently investigating the issue. Description The Rich Content Editor HTML Editor is currently stripping the aria-description attribute. This is preventing users with screen readers...

This behavior has been resolved and deployed to the production environment as of 1/8/25. Description In the iOS Student app, grades for concluded courses (manually or soft-concluded by date) displ...

Engineers are currently investigating the issue. Description No indication from the screen reader if you have results for your item bank searches. If there are results you will be able to tab into...

Engineers are currently investigating the issue. Description When creating a question on New Quizzes, if an error occurs due to invalid or no data being input, the error message is not read out. I...

Engineers are currently investigating the issue. Description During the export process all New Quizzes get assigned an incorrect assignment group identifier. This means that they are being importe...