To give Parents access to the parent portal, their email must be listed as a contact in the student account. You can add the parents' emails manually or sync them with MasteryConnect.
Add Parent Emails Manually
Edit Student Profile
Click on Admin, then click on Manage and select Students.
Find the student's account and click on Edit in the student's profile.
Add the parent(s) email to the Parent Email field and press Save.
Send Parent Activation Email
Find the student's profile and click Send Parent Activation Email. This email is required and will allow each parent to create a password and set up their account.
Add Parent Emails Through a Sync
Verify that the contacts are FERPA compliant guardians, since they will have access to private student assessment data. Once you’ve confirmed FERPA compliance, please create a ticket with Support. Include in the ticket:
Confirmation that you’ve checked for FERPA compliance and that you authorize us to sync the contacts into MasteryConnect.
A preferred date range when you’d like us to create accounts and send out emails.
Each parent will receive an activation email as soon as the contact is imported into MasteryConnect. This email is required and will allow each parent to create a password and set up their account. For future sync requests, simply repeat the process.