My role: Instructor.
When answering fill-in-the-blank questions in New Quizzes, sometimes answers are deleted or truncated AFTER the quiz is submitted, causing those answers to be marked wrong, even if they were entered correctly. I notice this behavior when the answers are numbers, especially when the numbers are entered using a keyboard's number pad. The behavior seems to be related to the speed at which the answers are entered; the faster the answers are keyed in, the more likely the glitch is to occur.
Canvas was notified of this behavior Summer 2024 and has acknowledged that there is a problem. However, they have stated that they will not fix it. Canvas made a post in "known issues," along with a statement that the problem will not be addressed. Here is a link to that post: https://community.canvaslms.com/t5/Known-Issues/Quickly-answering-fill-in-the-blank-questions-cause-...
Is anyone else experiencing this issue? I observed it again just today (May 12, 2025). I am using New Quizzes for multiple-attempt home assignments, but because of the glitch, not for proctored exams. For proctored exams, I am sticking with Classic Quizzes. I considered not using New Quizzes at all, but there are some really cool features that I want to make available on at least some low stakes quizzes. I am hoping that if enough of us share concerns, Canvas might fix it.
