cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Surveyor

Any way to check on server/database problems with Canvas?

There are multiple people at our school who cannot login to Canvas right now. We used the district portal through Clever. Multiple people are getting the message: 
"Incorrect user ID or password. Type the correct user ID and password, and try again."

I've tired clearing my cache, using Incognito Mode, and trying to login directly from Canvas instead of from Clever.

My best guesses right now are
1) Some servers at Canvas are down
2) Passwords expire after 30 days

Labels (3)
0 Kudos
0 Replies
Top Kudoed Authors