cancel
Showing results for 
Search instead for 
Did you mean: 
Surveyor

Pictures Not Loading In ios14

Jump to solution

Hello,

I have the Student Canvas app on my iPhone and iPad, and both devices worked fine with iOS 13. Last week, my iPhone updated to iOS 14 and pictures stopped loading in the Student app, so I began using the app on my iPad. Today, my iPad updated to iOS 14 and now pictures do not load on my iPad. Any idea how to fix this? I tried uninstalling the app and reinstalling it but no luck. 

thank you! 

Labels (3)
1 Solution
12 Replies
Highlighted
Surveyor II

Same issue! 😞 My kindergartener cannot see images on his Canvas student app all of the sudden and cannot get to his work.  Please fix soon!! 

Highlighted
Surveyor

this is a known issue and they're working on an update - hoping for an update this week!

Highlighted
Surveyor

Has anyone heard of any updates on this issue? I have a whole class of second graders who can't see anything on the app. It's very frustrating for the students.

Highlighted
Surveyor II

Yes, we need this fixed as soon as posssible.

jeremy_evans_0-1603130876781.jpeg

 

Highlighted
Surveyor

hi..cant see a card student

Highlighted
Surveyor II

Has anyone heard any updates on this?

Highlighted
Surveyor

Hi, 

How do you do that? My students run Canvas through the app not Safari. Will this still help?

Highlighted

Thank you it worked on my kids ipad