I have the Student Canvas app on my iPhone and iPad, and both devices worked fine with iOS 13. Last week, my iPhone updated to iOS 14 and pictures stopped loading in the Student app, so I began using the app on my iPad. Today, my iPad updated to iOS 14 and now pictures do not load on my iPad. Any idea how to fix this? I tried uninstalling the app and reinstalling it but no luck.
Solved! Go to Solution.
Yes, open the iPad settings app, then scroll down to the Cavas app. Then, turn on "Allow Cross-Website Tracking". Doing this got the images to load for me.
I had all of my students go in to their settings and make the adjustment. I heard screams of excitement over Zoom when they saw their pictures load. Thank you to everyone who offered a solution! 🙂