I can't find my credentials for accessing the Canvas profile I have created a while ago. Also, I do not know how to change the email used for my profile in the Community. IF you could help would be fantastic.

We have an assignment that should be awarding a badge (score of 87% or higher), however it's not awarding badges. Some exploration and testing revealed that since the instructor has set the assignment to Letter Grade with a grading scheme, that this ...

Hi, colleagues! The primary issue I'm trying to solve for is how to default group end dates to one year (or longer). Currently, our group end date seems to default from a "start date" + 6 months. The start date is not consistent with the start date f...

I would like to ask. Does Badgr Canvas Badge support the OpenBadge 3.0 standard?

I'm having a little trouble trying to take assessments to obtain badges. Please help. 

Hi, I am Gwendolyn Cook and I had 5 badges before break, now I don't have any. Can someone tell me what to do , where to find them. I went to Canvas Badges and nothing. My dashboard, nothing, 

I'm hoping someone can give some insight, we haven't yet contacted Credentials but will be soon.For our pilot using Credentials (badges and Pathways) we are installing at the course level. In the integration install, we then go into the Admin panel u...

hi all! The project I'm working with does not want to use the "certificate" feature of a badge. Meaning, they want to turn off the ability/function for a user to be able to download a certificate when they get awarded a badge.Is this possible? I don'...

I am a school counselor at the high school level and use Canvas regularly to check on my student's grades since many of our teachers use this platform for their classes and it doesn't always get transferred instantly to our main system.  We as counse...

I have a certification program where each badge earned is set to expire after 2 years. If a learner wants to re-certify, they can pass the assessments again and claim those badges. What's happening is that Canvas Credentials won't re-issue a badge ev...

Hi everyone,I would love to provide a direct link to the leaderboard to my students. I understand that there is a way to get there by clicking the little arrow and choosing leaderboard. I've sent those instructions to my students but I would love to ...

For one of our canvas courses we currently have students complete several CITI courses and upload proof as an assignment. Additionally we have a Canvas Credentials Pathway and badges for the course. One of those badges in the pathway is completed via...

We seem to have accounts both on US servers and Europe ones. I'm not sure it matters which one of these we use from a practical perspective, but Europe is geographically closer, so ideally I would like to have all of the badges in one region. Is ther...

I had a backpack of badges since last year but when I logged in, they were all gone and it shows 0 badges. Please bring my badges back.

Hi, all. I've noticed that the Issuer-level Data Management export includes a "Revocation Reason" column; however, I've never been prompted to add a reason for revoking a badge. I'd love to know if this is forthcoming functionality, because YES, I wo...

I have recently completed 2 required trainings and I have the certificates. It is not syncing with my Pathway, but other trainings from the same platform are syncing with other Pathways. How do I fix that?? Everything is synced and linked.