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Partner Listing: Raftr

Partner Listing: Raftr

Raftr - Logo.png

 

Links

Website: https://raftr.com/ Documentation: https://pro.raftr.com/admin-support Support: Contact support@raftr.com
Headquarters Location: Sammamish, WA Release Notes: https://pro.raftr.com/category/product-updates/ twitter.png  facebook.png  linkedin.png  youtube.jpeg
    Sales Contact: sales@raftr.com

 

About

Raftr Logo 2.png
Flexible Communities
 Powerful Communication Impactful Connections

Raftr is a flexible, robust digital platform that reimagines the communication experience and access to resources on college and university campuses. The innovative, secure platform drives system-wide success by enabling students and administrators with tools to facilitate communication and distribute critical information as a means of building stronger, more engaged, and more successful campus communities.

For key campus stakeholders, Raftr is the single point of distribution and connection that allows a college or university to see valuable return on all of their investments in student programming, technology and personnel.

Raftr buyers range across IT, Student Affairs, Academics and beyond, all with the common goal: connect the student experience in a way that is meaningful and adoptable by the students themselves. That means providing a flexible and powerful architecture that can work to unify existing systems and processes within any community while also traveling with students throughout their journey in a way that is social, fun and creates a sense of dependency. With integrations like Canvas, as well as metrics, email & push notifications, and automated curation of events, Raftr’s administrative tools create a hub for connecting these opportunities and information to students. 


Accessibility

VPAT available upon request. For additional questions about accessibility, please contact sales@raftr.com

Security

HECVAT status HECVAT available upon request. Contact sales@raftr.com
Data encryption

In Transit: HTTPS/SSL standard web-based protocols used for all client-server communication. Internal services protected inside a private VLAN (VPC)


At Rest: Database is encrypted (and so are backups), Backups are stored in the AWS infrastructure inside our VPC environment.

Countries of data storage United States
Data storage method Cloud-based, Amazon AWS
Data retention policy https://pro.raftr.com/user-privacy-policy/#retention
Incident management program, policy, and testing Depending on the nature of the incident (content or technology), issues are fielded by first line support teams and escalated for resolution as necessary. Additional details available upon request from sales@raftr.com.
Disaster recovery and business continuity plan and testing

DR/BCP plan and additional details available upon request from sales@raftr.com.

Security Standard Certificates

Raftr is hosted on Amazon AWS, and leverages AWS compliance certifications. AWS has extensive certifications including various SOC compliance statements. See: https://aws.amazon.com/compliance/programs/

Platform including CSA. See: https://aws.amazon.com/compliance/programs/

Third party testing and security controls practices Please contact sales@raftr.com for information

 

Privacy

Privacy policy link https://pro.raftr.com/policies/privacy-policy/
COPPA policy link https://pro.raftr.com/user-privacy-policy/#children

Privacy department/officer contact: 

data@raftr.com
Types of data collected

Raftr collects information directly from you through your use of our Services, including:

  • Information you provide to us
  • Information We Collect Through Automated Means
Personally identifiable or personal data collected Visit: https://pro.raftr.com/policies/privacy-policy/ for more information.
Data Deletion Request Process GDPR compliant
Third Party Data Sharing & Opt-out To learn about our third party data sharing and opt out capabilities visit: https://pro.raftr.com/policies/privacy-policy/ for more information.
Cookies or Tracking Technologies used Visit our Cookie Policy at https://pro.raftr.com/policies/cookies/ to learn more.
Analytics performed on Customer Data We may use third-party web analytics services (such as those of Google Analytics and MixPanel) on our Services to collect and analyze usage information through cookies and similar tools; engage in auditing, research, or reporting; assist with fraud prevention; and provide certain features to you.
Data correlation practices Correlation is performed using anonymized data, and cross-customer correlation is performed with anonymized aggregated data.
Privacy Certifications or Seals Visit: https://pro.raftr.com/policies/privacy-policy/ for more information.
Targeted Advertising using user data Not Applicable. Raftr is an enterprise software suite and does not use advertising for revenue.
Privacy or data protection impact assessments Visit: https://pro.raftr.com/policies/privacy-policy/ for more information.
Privacy Law Compliance Visit: https://pro.raftr.com/policies/privacy-policy/ for more information.



Integration Instructions

The Raftr system requires an API Token associated with a read-only account, and the API URL for your Canvas installation.

Version history
Revision #:
4 of 4
Last update:
‎02-05-2021 03:42 PM
Updated by: