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w200173595
Community Member

Accessing my online class

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I have logged into my canvas ,Trying to read my syllabus for the class that I was supposed to be able to access on 1/11/2020 and I have not been able to access it .I did select course then all courses and the class showing up black and not blue.

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Stefanie
Community Team
Community Team

Hello,  @w200173595  and  Welcome to the Canvas Community! The most likely culprit is an out-of-date/unsupported browser, so check the version of the browser you're currently using to access Canvas against the versions listed in Which browsers does Canvas support?‌ If you're using a version that is older than those listed, you'll need to update to a more recent version.

If updating the browser doesn't successfully address the issue, please use the contact links provided by your school to get direct assistance. I found this site on your school's website that should get you started: Support Services | Houston Community College - HCC 

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Stefanie
Community Team
Community Team

Hello,  @w200173595  and  Welcome to the Canvas Community! The most likely culprit is an out-of-date/unsupported browser, so check the version of the browser you're currently using to access Canvas against the versions listed in Which browsers does Canvas support?‌ If you're using a version that is older than those listed, you'll need to update to a more recent version.

If updating the browser doesn't successfully address the issue, please use the contact links provided by your school to get direct assistance. I found this site on your school's website that should get you started: Support Services | Houston Community College - HCC 

View solution in original post

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