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Community Member

Adding a new file to a course module

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Hello,

I didn't have this problem the last time.

I want to attach a new file to a course module.  When I attempt to do so a pop-up says "failed to create a new Item".  What am I missing this time around?

Thanks

1 Solution

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Community Coach
Community Coach

Hi Jay:

I just tested this in a sandbox, and it is working just as expected.

  • Go to Modules and scroll to appropriate module,
  • Click the + to add module content,
  • Choose "File" from drop-down menu,
  • Choose "New File",
  • Browse for appropriate file, then
  • Click "Add Item".

If this fails to work, I would strongly suggest submitting a support ticket.

Kelley

View solution in original post

3 Replies
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Community Coach
Community Coach

Hi Jay:

I just tested this in a sandbox, and it is working just as expected.

  • Go to Modules and scroll to appropriate module,
  • Click the + to add module content,
  • Choose "File" from drop-down menu,
  • Choose "New File",
  • Browse for appropriate file, then
  • Click "Add Item".

If this fails to work, I would strongly suggest submitting a support ticket.

Kelley

View solution in original post

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Kelley,

Thank you very much for responding so quickly. It appears your “ticket” suggestion was right on target. Other people have been having this same problem which leads us to believe there is not enough space to accommodate what remains to be put on.

Sincerely,

Jay

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Hey, thanks for the follow-up reply, jgeama@midwestern.edu

Lots of times we don't know what the outcome is.

Good luck with this, and let us know what Support says!

Kelley