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Community Advocate
Community Advocate

Analytics issues with Office Mix Integration

I'm currently looking into an issue with an Office Mix that has integrated quiz questions.

The mix is integrated into a Canvas module and the quiz questions for all of the students have funneled into the Canvas gradebook. 

One of the students had an issue with their quiz grade. Easy fix, right? Just use Mix Analytics from the Mix site. Wrong. The student with the issue was the only student that didn't have question by question analytics.

Has anyone else had this issue? The Quiz grade for the mix is showing in the Canvas gradebook, but the analytics are displaying for all but one student. 

4 Replies
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Instructure
Instructure

Hello, kevin.wagenmaker@montcalm.edu!

I'm sorry your question has been sitting here for a bit without gaining any traction. Out of curiosity, were you able to find a resolution to your Office Mix Analytics question? If so, would you kindly update us in the event someone else has the same question in the future?

In the meantime, I'm going to cast a bit of a net to see if we can get some additional eyes on this question for you. I'm going to share this with the https://community.canvaslms.com/groups/higher-ed?sr=search&searchId=4e875ce8-0343-4194-9ae5-e5316aa5...‌, https://community.canvaslms.com/groups/admins?sr=search&searchId=9270155c-ab37-44d0-9bb7-6606d20d8a4...‌, and https://community.canvaslms.com/groups/office365?sr=search&searchId=cce3abb4-c3cb-42eb-87b3-878fc10c...‌ groups. Hopefully that'll help get the ball rolling.

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Community Advocate
Community Advocate

Thanks, kenneth.rogers@instructure.com!

No solution at this point! Not a pressing issue, though.

Just to clarify/recap:

An instructor integrated a Mix in Canvas (external tool assignment) that contained quiz questions. All of the students' grades integrated into the Canvas gradebook. One student had issues with their score. That one student was the only student who did not have recorded analytics on the Mix site...making it impossible to solve student issue. 

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Thanks for letting us know, kevin.wagenmaker@montcalm.edu‌! Hopefully one of these groups I mentioned will have had a similar issue and can provide us both with some feedback!

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Community Coach
Community Coach

kevin.wagenmaker@montcalm.edu,

Were you able to find an answer to your question? I am going to go ahead and mark this question as answered because there hasn't been any more activity in a while so I assume that you have the information that you need. If you still have a question about this or if you have information that you would like to share with the community, by all means, please do come back and leave a comment.  Also, if this question has been answered by one of the previous replies, please feel free to mark that answer as correct.

 

Robbie

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