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irishb
Explorer

Any known issues between Microsoft Edge browser and Canvas?

I found this discussion from July-Sept 2015: Any information about Microsoft 10 & Spartan compatibility with Canvas?

as well as this question posted April 26 (2016): Detecting the Edge Browser

and am wondering if there is any more recent information, please,

about how this browser is working, or not, with Canvas.

So far, we know of one faculty who has tried working in Canvas via MS Edge v13 and experienced:

"When I go to upload a new file the "gear wheel" simply spins and spins after I hit upload - failing to embed in my information page.

I have discovered a work around by hitting "save" while the gear wheel is spinning: this saves the file to my course files.

I then have to go to course files to embed the file into my information page.

[...] I am not certain if this is due to new browsers from Micro soft, or what the deal is but it has not been fun..."

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Thank you for your time and help with this.

Bridget Irish

Curricular Tech Support to Faculty

The Evergreen State College

22 Replies
marisa_jenkins
Community Member

We have SPSS datasets loaded in Canvas as individual datasets and in a zip file.

They download correctly with Chrome but Edge changes them to unreadable txt files

 @marisa_jenkins ‌ by chance did you try downloading other files when using Edge?  My Spidey-sense is that this behavior will be seen with other file types.  To boot, I'll wager that the same behavior will be seen if you go to another web site (outside Canvas) and download a file.    After downloading a file, have you tried changing the file extension from .txt to .zip?

Additional ideas at a fix (it may be preferred to have a tech from your IT shop look at this):

Maeve_McCooey
Adventurer

Thanks for the posting irishb watching all responses with interest.