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h_bryon
Community Member

App crash on swipe

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When grading student work, the swipe from student4.pdf to student5.pdf causes the app to crash. There is no way to advance to student5 and beyond. It also is occurring in another assignment set, so it is not the pdf causing the hang-up. I have updated the operating system, deleted and reloaded the app—nothing has fixed it. I can still access the work via the web, but the annotation function there is less fluid than using my stylus on the iPad— so time consuming and location restrictive.

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klundstrum
Community Coach
Community Coach

Oh, that sounds super frustrating. I have heard that there is an update for Canvas Teacher coming soon that should fix this issue (you're not the only instructor who has reported this!). Look for Canvas Teacher 1.11.1 very soon. In the meantime, watch Release Notes: Mobile‌ and the Apple Store for updates.

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klundstrum
Community Coach
Community Coach

Oh, that sounds super frustrating. I have heard that there is an update for Canvas Teacher coming soon that should fix this issue (you're not the only instructor who has reported this!). Look for Canvas Teacher 1.11.1 very soon. In the meantime, watch Release Notes: Mobile‌ and the Apple Store for updates.

View solution in original post