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Blank student pdf submissions in app, but not in Safari

I’m an instructor, and I just purchased an iPad (iPad Air, 4th generation) to be able to write directly on students’ pdf submissions. The issue I have is with viewing said submissions, which are fillable pdfs.

When I use Canvas in Safari, I can open a student’s submission in SpeedGrader and their work shows up. Attempting to use the Apple Pencil to grade in Safari has been nearly impossible, so I decided to use the Canvas Teacher app.

When I navigate to a student’s submission in the app, the pdf that previously had work in it now appears blank. It isn’t just one student, it’s all of my students. Photos show up with no problem, it’s just pdfs. How can I get the Canvas Teacher app to properly display the completed pdfs?

 

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