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Broken links to images when importing a course

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I have some images that were embedded using the rich text editor.

When I import the module into another course, the images show as "broken links." How do I prevent this?

Thank you!

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Community Coach
Community Coach

Hi rerwin789@email.4cd.edu Welcome to the Canvas Community.

When a module or course is copied, as long as the images have been inserted using the Content Selector, and as long as all of the items in the course (including the course files) have been copied as part of the course copy process, images should come along in the copied course, and the relative links created when the course was first constructed will remain intact. Please refer to How do I insert course images into the Rich Content Editor using the Content Selector?

 

Perhaps explore how your original images were added. Then how the courses are being copied. 

Sing out if you need a hand. 

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Community Coach
Community Coach

Hi rerwin789@email.4cd.edu Welcome to the Canvas Community.

When a module or course is copied, as long as the images have been inserted using the Content Selector, and as long as all of the items in the course (including the course files) have been copied as part of the course copy process, images should come along in the copied course, and the relative links created when the course was first constructed will remain intact. Please refer to How do I insert course images into the Rich Content Editor using the Content Selector?

 

Perhaps explore how your original images were added. Then how the courses are being copied. 

Sing out if you need a hand. 

View solution in original post

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Lately this is NOT working. It's also not working in Copy to and Direct Share. And since the html points to the file location rather than the file name, they all have to be reconnected. The only time this seems to work is when doing an entire course import.

Hi lesley.cryderman@cgc.edu, this does not sound as it should. 

Perhaps it's time to contact Canvas Support.

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Community Member

This happens every once in a while. If all else fails, download the images from the previous shell and upload them into the new course's files. Make sure they have the same file names.