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WesDavisLab
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CK12 - One student is missing from the CK12 roster! Help

I have assigned my students some reading and practice from CK12. I have it integrated into Canvas and the submission is from an "external tool".

One student does not see a button for turning the assignment in. He completed the practice (sent me a screenshot), but his score doesn't show up in the gradebook. When I click on the CK12 report (a screen shot of the report is below...not showing student names)  I see every student on the roster except for this student.

 

How is he able to access the assignment through Canvas, but somehow not integrated into the CK12 "class"? How to I fix it?

This is the report that shows each students score on the Practice...except for one student.This is the report that shows each students score on the Practice...except for one student.

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