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smedshammerm
Surveyor

Can I add our media server to the list of authorized locations so I can embed content?

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We have a campus media server for streaming videos. However, when I paste in the embed code into a Canvas page, I get the message "This media is not embedded in an authorized location and cannot be displayed!" Is there a way to add our media server's URL to the list of authorized locations? Thank you for any help you can provide.

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Sounds like the problem is on my college's side after all. They need to add Canvas to our media server's white list, something they're too busy to do right now. Thank you for your help anyway.

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7 Replies
Robbie_Grant
Community Coach
Community Coach

 @smedshammerm ​,

I would recommend visiting the Canvas Admins​ or Canvas Developers​ groups.  If you are using the purchased version of Canvas, I would also recommend getting your CSM in the loop.  They may be able to provide additional information for you as well.


Robbie

Sorry for the long delay with thanking you for this suggestion, Robbie. I appreciate it.

don_bryn
Surveyor

You could try just embedding it using an iframe. As long as you use https protocol, it should work fine. Plus you have the advantage of controlling how the content will be embedded. For example, do you want students to have access to video controls, full screen, etc.

We also did this. Our initial embed codes didn't include the HTTPS protocol. Since we changed the protocol, it has been working well.

kona
Community Coach
Community Coach

If you are a Canvas admin, have you tried contacting your CSM to see if they can help or know what needs to be done? If you're not the Canvas admin at your Institution then I'd recommend contacting your admin to see if they can help or get your CSM involved.

smedshammerm
Surveyor

Thank you to all who suggested https; however, our system already uses this. I also asked our CSM, and he said to check with our video server admin (I've done this but he is buried in other projects). Here is an old Blackboard "how to" example:

Direct link: View Adding an Image to an "Item" page  (the link automatically converts from the URL to the title when I paste it in here)

Embed Code:

<iframe src="https://share.yosemite.edu/e.aspx?i=1EOF" seamless="seamless" height="352px" width="624px" style="border:none" ></iframe>

Sounds like the problem is on my college's side after all. They need to add Canvas to our media server's white list, something they're too busy to do right now. Thank you for your help anyway.

View solution in original post