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Community Member

Can not open files, need assistance

I can log in. I can not open files. I have a IPad. On my phone no problems I can negative just fine.

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2 Replies
Community Coach
Community Coach

 @emateo2 ‌, 

Which iPad and iOS version are you using? What's the error or issue you are having when logging in? If you can share any screenshots, that would be great too. Thanks! 

Community Coach
Community Coach

Hi Erica - During this most recent term, I hope you were able to open files using the app! I also hope that one of the updates to Canvas Student was the solution. Smiley Happy For now, I'm going to mark this discussion as "Assumed Answered" but it will not prevent you or anyone else from commenting and reopening the discussion. (How we keep your questions flowing!‌)