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xinxingrtps
Community Member

Cannot log into Report a Canvas Problem

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Hi,

I need to report an issue to canvas, but I couldn't log into the website of Report a Canvas Problem. It showed my ID is not a valid user in the system. I don't know who should I turn to to solve the issue asap.

Thank you

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Xinxing

1 Solution

Accepted Solutions
Stefanie
Community Team
Community Team

Hi,  @xinxingrtps  and  Welcome to the Canvas Community! Since you aren't able to log into your Canvas account, I found this page on your school's website that might give you the means to send an email or make a phone call: The New School Information Technology.

Hope this helps! 

View solution in original post

3 Replies
Stefanie
Community Team
Community Team

Hi,  @xinxingrtps  and  Welcome to the Canvas Community! Since you aren't able to log into your Canvas account, I found this page on your school's website that might give you the means to send an email or make a phone call: The New School Information Technology.

Hope this helps! 

View solution in original post

Dear Stefanie,

Thank you very much:)

You're welcome!