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christina_hum
Community Member

Canvas App Crashing

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Throughout our district, we have several iPad Gen 2 iPads that are crashing when students touch the modules button in the Canvas App.

We have reset settings and made sure we are updated to latest iOS, we have deleted and re-added the app. Any other ideas?

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After the recent app update, it appears the issue is resolved.

On Mon, Feb 27, 2017 at 3:36 PM, kona@richland.edu <instructure@jiveon.com>

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dustinvangilder
Community Member

I'm having the same issue on several iOS devices.  I've seen the issue with iOS 10.0.2, 10.1.x and 10.2.  As far as I can see, it was in the last 2 versions of the Canvas app, also.  App is deployed via MDM, no Apple ID associated to the device.

kona
Community Coach
Community Coach

Greetings! Are you still experiencing this problem or has it been resolved?

After the recent app update, it appears the issue is resolved.

On Mon, Feb 27, 2017 at 3:36 PM, kona@richland.edu <instructure@jiveon.com>

View solution in original post