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Canvas Dashboard

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Second day I don't have access to the Canvas dashboard.  My class icons just blink. 

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Learner II

HI lbetzler@uccs.edu Welcome to the Canvas Community. 

I understand how this must feel for you. Perhaps it is the browser you are using.

Check your device compatibility: What are the basic computer specifications for Canvas?  
Check your browser compatibility: Which browsers does Canvas support? 

Note that *Internet Explorer 11 is not a supported browser.*
Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student? , but your school’s support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance. 

Sing out if you need a hand.

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Learner II

HI lbetzler@uccs.edu Welcome to the Canvas Community. 

I understand how this must feel for you. Perhaps it is the browser you are using.

Check your device compatibility: What are the basic computer specifications for Canvas?  
Check your browser compatibility: Which browsers does Canvas support? 

Note that *Internet Explorer 11 is not a supported browser.*
Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student? , but your school’s support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance. 

Sing out if you need a hand.

View solution in original post

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