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Surveyor

Canvas Student iPad App - Not Displaying .PNG (picture) Files

Hey, everyone! We just did the iOS update on the iPad to 14.0.1 and after that, all of the .PNG images in the Canvas iPad Student App no longer load. Has anyone else seen this issue? They load fine in Safari, Chrome, etc... it's only in the Canvas App on the iPad they will not load. 

Any ideas?

Thanks! 

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Community Coach
Community Coach

@JDE8130,

Canvas Student Version 6.9.4 was released recently and had the following update: 

- Added an option to Settings to allow cross-website tracking to temporarily fix images not loading in rich content

You can access this setting through iOS Setting > Student.

Do you know if this solves this issue? 

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