Canvas Studio Video Disappears?

[amg]

Hi: Sometimes when I record a video in Canvas Studio, after it uploads and I click "Done," it disappears and does not show up in My Library. Does anyone know what I might be doing wrong? Sometimes my videos show with no problem. Other times, I've had to remake a video multiple times before it will show up.

Please help...

Thanks!

[ChicagoBearsFan]

CTRL+ALT+DEL and go to Task Manager and restart it? have you tried that?