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ashok_thapa
Adventurer

Canvas Update 6.6

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Has anyone faced the issue with Canvas Assignment after the update?

We had Canvas Course and Assignments working as expected until 6.5.4. But after the update, Canvas Assignments keeps on loading (spinning cog wheel). I have found out a way to resolve this temporarily by importing any of the course content to this course. After few days, it again repeats the same behaviour.

Any suggestions?

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rseilham
Community Coach
Community Coach

Hi  @ashok_thapa ‌,

I have not heard of this issue. Is it happening on multiple student phones? If it's multiple devices, I would highly suggest you contact Canvas support as they can look into the specific course and assignments. If it's sporadic, then I'd suggest having the student uninstall and reinstall the app. Let me know what you find out. Thanks. 

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rseilham
Community Coach
Community Coach

Hi  @ashok_thapa ‌,

I have not heard of this issue. Is it happening on multiple student phones? If it's multiple devices, I would highly suggest you contact Canvas support as they can look into the specific course and assignments. If it's sporadic, then I'd suggest having the student uninstall and reinstall the app. Let me know what you find out. Thanks. 

View solution in original post

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