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Canvas app

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i am unable to use the canvas on my phone and i'm very annoyed. i tried using the school url and it just showed up as a blank screen. I cant search up the school either 

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Hi Emily - 

Your school should be able to be searched when tapping the "Find My School", as should the URL. Double- and then triple-check the spelling of the URL. Also, make sure that your connection to WiFi or your LTE network is strong. 

If you still have issues, are you able to sign-in through the mobile browser? There, you can submit a ticket. (How do I get help with Canvas?)

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Hi Emily - 

Your school should be able to be searched when tapping the "Find My School", as should the URL. Double- and then triple-check the spelling of the URL. Also, make sure that your connection to WiFi or your LTE network is strong. 

If you still have issues, are you able to sign-in through the mobile browser? There, you can submit a ticket. (How do I get help with Canvas?)

View solution in original post

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