Canvas down on my computer
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09-05-2019
06:01 PM
My Canvas on my computer will only let me see my syllabus. On the Dashboard it shows nothing until I click on Courses and then it shows my classes but once I click a class nothing else opens. Canvas works on my phone but will not work on my computer. How do I fix this problem?
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09-05-2019
06:04 PM
Hello @nelso9i0 Welcome to the Canvas Community! Here are some troubleshooting steps you can try:
- Check your device compatibility: What are the basic computer specifications for Canvas?
- Check your browser compatibility: Which browsers does Canvas support? Note that Internet Explorer 11 is not a supported browser.
- Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
- If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student? but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.