Canvas down on my computer

[nelso9i0]

My Canvas on my computer will only let me see my syllabus. On the Dashboard it shows nothing until I click on Courses and then it shows my classes but once I click a class nothing else opens. Canvas works on my phone but will not work on my computer. How do I fix this problem?

[Chris_Hofer · Accepted solution]

Hello  @nelso9i0  Welcome to the Canvas Community! Here are some troubleshooting steps you can try:

• Check your device compatibility: What are the basic computer specifications for Canvas?‌
• Check your browser compatibility: Which browsers does Canvas support? Note that Internet Explorer 11 is not a supported browser.
• Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
• If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student? but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.