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Canvas grade export error

The grade export produces a .csv file that appears below. I need each data point to appear in its own cell.

I can't use the sheet which looks like these two images. 






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2 Replies
Community Coach
Community Coach

Hello there, @dedeauc ...

That looks super strange!  I would suggest that you contact the Canvas Support/Help Desk folks to see if they can help troubleshoot this more with you.  When you've been able to find a solution, please come back to this topic to provide an update for us...thanks!

How do I get help with Canvas as an instructor? - Canvas Community

Hi, I posted the solution as you suggested.

The Canvas Tech Support phone number must be a secret as I could not locate it. Luckily, a colleague came upon the solution.