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Community Member

Canvas online Student Overseas Issues, HELP

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Taking course online and overseas, could the internet network I am on in South Korea be preventing me from viewing items in Canvas?

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Lamplighter

Hi, brownst17@students.ecu.edu Welcome to the Canvas Community! The internet connection in South Korea should not present an obstacle, as long as the speed is over 512kbps (which is very low). What are the basic computer specifications for Canvas? sets out the general requirements.

More likely, you're having an issue with an out-of-date/unsupported browser. Check the browser you're using against the versions listed in https://community.canvaslms.com/docs/DOC-10720-which-browsers-does-canvas-support , and if you're using an older version, update the browser. Chrome works great with Canvas on Macs and PCs alike.

Last, this document lists the countries in which Canvas cannot be accessed: Which countries are restricted from using Canvas?

Good luck!

View solution in original post

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Lamplighter

Hi, brownst17@students.ecu.edu Welcome to the Canvas Community! The internet connection in South Korea should not present an obstacle, as long as the speed is over 512kbps (which is very low). What are the basic computer specifications for Canvas? sets out the general requirements.

More likely, you're having an issue with an out-of-date/unsupported browser. Check the browser you're using against the versions listed in https://community.canvaslms.com/docs/DOC-10720-which-browsers-does-canvas-support , and if you're using an older version, update the browser. Chrome works great with Canvas on Macs and PCs alike.

Last, this document lists the countries in which Canvas cannot be accessed: Which countries are restricted from using Canvas?

Good luck!

View solution in original post

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Community Member

Very helpful, thank you!

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